10:30-11:20

Opening Ceremony (Plenary Hall)

• National Anthem of India
• Opening Remarks by Zurab Pololikashvili, Secretary-General, UNWTO
• Video Presentation
• Congratulatory Remarks by H.E. Mr. Shri Prahalad Singh Patel, Minister of State of Ministry of Culture and Minister of State of Ministry of Tourism, India
• Presentation of National Tourism Awards (States only) by Hon’ble Vice President of India
• Address by Chief Guest - Hon’ble Vice President of India
• Vote of Thanks by Secretary, Ministry of Tourism
• National Anthem and Departure of Vice President

11:20-11:45

Keynote Talk (Plenary Hall)

“The Faces that Make Up Tourism”
Ana Nance, Photographer
Tourism is a driving force that gives hope, new ideas and a better future to many people who possibly otherwise would have a less fruitful path. Collected among the 100 countries she has visited as a photographer, this talk will present a rainbow of faces and places that make up the global tourism map. Each photograph will present a person, their job, location and an anecdote. These are real people with real stories.

12:00-13:30

India National Tourism Awards (Plenary Hall)

Parallel Workshop on the Tourism Jobs of the Future (Hall B)
This workshop, organized by UNWTO in collaboration with its affiliate member in India, Outlook Responsible Tourism Initiative, intends to provide a platform for tourism MSMEs and social entrepreneurs in India to explore how to accommodate in the future tourism trends, scale up their activities and tourism practices and create more job opportunities in their communities.

Trainers:
Paras Loomba, Founder of Global Himalayan Expedition (India)
Vishwaraj Gyawali, Founder of Social Tours (Nepal)

13:30-14:45

Lunch

14:45-15:00

The Future is Now – The UNWTO Online Academy (Plenary Hall)
Natalia Bayona, Senior Expert on Innovation and Digital Transformation, UNWTO

World Tourism Day 2019 Panel (Plenary Hall):
”Maximizing Tourism’s Potential to Create More and Better Jobs”
Experts on employment, economic development and tourism, including international organizations, private and public tourism sector and academia debate how to develop human capital skills in tourism to adapt to a changing working environment, against the backdrop of the UN’s decent work agenda.

Panelists:

Amitabh Kant, CEO NITI Aayog (Planning Commission), Government of India

Kelvin Sergeant, Enterprise Specialist, Decent Work Team International Labour Organization (ILO)

Matthew Zatto, Vice President of Tourism, Asia-Pacific, Adara (Singapore)

Nakul Anand, Chairman, Federation of Associations in Indian Tourism and Hospitality (FAITH)

Sankalp Chaturvedi, Director of the Gandhi Centre for Inclusive Innovation, Imperial College London (UK)

Shalini Nair Kumar, Senior Director – People and Culture, Communications and Brand and Facilities, Amadeus (India)

Pooja Srinivas, Director, Niantic India Private Limited

Closing Ceremony (Plenary Hall)

• Closing Remarks Hwang Hae-Guk, Deputy Director, Regional Department for Asia and the Pacific, UNWTO
• Closing Remarks by Official from the Ministry of Tourism, India

19:00-21:00

Dinner hosted by Ministry of Tourism of India (by invitation only)

Technical Tour (International Participants Only)

Option 1 - Same day trip to Taj Mahal - Agra

Option 2 - Tour of Delhi